FAQs
Frequently Asked Questions
What conditions do you treat at Excel Psychiatry?
We treat a wide range of mental health concerns, including depression, anxiety, bipolar disorder, PTSD, OCD, ADHD, sleep disorders, and mood disturbances. We also provide care for treatment-resistant depression through Spravato and TMS therapy. Explore all our services here.
Are your providers board-certified psychiatrists?
Yes. Our team includes board-certified psychiatrists and licensed mental health professionals who are experienced in treating both adult and adolescent patients.
What’s the difference between a psychiatrist and a therapist?
Psychiatrists are medical doctors who can diagnose mental health conditions and prescribe medications. Therapists (also called counselors or psychologists) provide talk therapy but generally cannot prescribe medications.
How do I book an appointment?
You can request an appointment online here or call our office directly at +1 469 9659799. We usually schedule new patient visits within 24–72 hours based on availability.
What should I bring to my first visit?
Bring a valid ID, insurance information (if applicable), a list of current medications, and any previous psychiatric records.
Do you accept walk-ins?
We do accept walk-ins during open hours. However, we prefer and emphasize the need for all visits must be scheduled in advance to ensure privacy and availability. Advance scheduling lets you avoid waiting.
Do you offer telepsychiatry?
Yes! Our telepsychiatry services allow you to consult with an online psychiatrist via secure video call. It is ideal for medication management, follow-ups, and mental health evaluations.
Is virtual therapy effective?
Yes. Many studies show that virtual mental health care is just as effective as in-person sessions for a wide range of conditions, including depression, anxiety, and ADHD.
How does telepsychiatry work?
Once you schedule the telepsychiatry appointment with us via online form or call. You’ll receive a secure video link prior to your appointment. Sessions are confidential and HIPAA-compliant. You’ll speak with your provider in real time from the comfort of home. Read our guide of how telepsychiatry works to get more information.
Do you offer medication management?
Yes. Our medication management psychiatrists evaluate your symptoms, prescribe necessary medications, and provide regular follow-ups to monitor progress and make adjustments as needed.
What if my current treatment isn’t working?
We specialize in treatment-resistant conditions and offer advanced options like Spravato nasal spray therapy and TMS therapy for depression.
Can I stop medication once I feel better?
You should never stop taking psychiatric medication without consulting your provider. We’ll help you taper off safely if/when appropriate.
Do you accept insurance?
Yes, we accept most major insurance providers. Please contact our office to confirm your coverage and get help with verification.
What is the cost of mental health treatment without insurance?
We offer competitive self-pay rates and will provide a transparent quote before your visit. Our goal is to make quality psychiatric care in Texas accessible and affordable.
Are TMS and Spravato covered by insurance?
Many insurance plans cover FDA-approved treatments like TMS and Spravato, especially for patients with treatment-resistant depression. Our team will help you navigate the approval process.
